{"id":54673,"date":"2023-03-06T10:41:12","date_gmt":"2023-03-06T10:41:12","guid":{"rendered":"https:\/\/lavaresorts.com\/faq\/"},"modified":"2023-03-13T14:21:01","modified_gmt":"2023-03-13T14:21:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/lavaresorts.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h3>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n \n \u00bfLos precios son por persona o por piso?<\/span>\n
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Nuestro precio es por piso.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfCu\u00e1l es el horario de entrada en la finca?<\/span>\n
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Como utilizamos un sistema de cierre con llave, puede registrarse con nosotros las 24 horas del d\u00eda a partir de las 15.00.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfCu\u00e1ndo se puede hacer el check-out?<\/span>\n
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La salida tiene lugar antes de las 10 de la ma\u00f1ana, ya que entonces se limpian las habitaciones para los siguientes hu\u00e9spedes. El equipaje se puede guardar con nosotros si la salida tiene lugar m\u00e1s tarde. La piscina tambi\u00e9n\n se puede utilizar el mismo d\u00eda.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfCu\u00e1ndo hay personal en recepci\u00f3n?<\/span>\n
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Nuestra recepci\u00f3n suele estar abierta a partir de las 9 de la ma\u00f1ana. Si tiene alguna pregunta, puede ponerse en contacto directamente con la recepci\u00f3n.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfHay wifi?<\/span>\n
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En toda la finca, nuestra red wifi es accesible a nuestros hu\u00e9spedes de forma gratuita. Usted recibir\u00e1 la contrase\u00f1a en el check-in.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfHay habitaciones para no fumadores?<\/span>\n
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Todas nuestras habitaciones son para no fumadores<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Nuestra finca s\u00f3lo tiene duchas.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfQu\u00e9 tarjetas de cr\u00e9dito acepta el hotel?<\/span>\n
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Se aceptan todas las tarjetas<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfHay aparcamiento en la finca?<\/span>\n
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Hay un gran aparcamiento p\u00fablico justo enfrente de la finca donde se puede aparcar gratuitamente.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfC\u00f3mo cancelo mi reserva. Si he reservado con Booking.com, Airbnb u otras plataformas?<\/span>\n
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En este caso, p\u00f3ngase en contacto con su portal correspondiente. Si tiene m\u00e1s preguntas, no dude en ponerse en contacto con nosotros.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfOfrece la finca desayuno?<\/span>\n
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Cada apartamento tiene una cocina, el desayuno no se proporciona.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfCon qu\u00e9 frecuencia se cambia la ropa de cama y se limpia?<\/span>\n
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Somos un eco-resort y por lo tanto prestamos mucha atenci\u00f3n a la sostenibilidad. Si se desea una limpieza intermedia \/ cambio de ropa de cama, se puede reservar adicionalmente.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfSe admiten animales en la finca?<\/span>\n
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Sabemos que su mejor amigo es muy importante para usted, pero por razones de higiene y seguridad en nuestra finca no se admiten mascotas.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfHay caja fuerte en el piso?<\/span>\n
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Cada uno de nuestros pisos dispone de una peque\u00f1a caja fuerte gratuita para objetos de valor.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfEst\u00e1 climatizada la piscina?<\/span>\n
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Nuestra piscina est\u00e1 climatizada por sistema solar y bomba de calor, la temperatura es de unos 24-26 grados.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfHay plancha en el piso?<\/span>\n
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S\u00ed, se puede pedir prestada una plancha sin coste adicional.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfOrganiza la finca excursiones?<\/span>\n
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La finca no organiza excursiones, pero disponemos de una amplia red de colaboradores en la isla donde podr\u00e1 reservar una gran variedad de actividades.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfEn qu\u00e9 casos es posible una anulaci\u00f3n gratuita?<\/span>\n
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Cancelaci\u00f3n gratuita hasta 4 semanas antes de la llegada, hasta 2 semanas antes 50% del precio de la reserva, despu\u00e9s 100% del precio de la reserva.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfHay ropa de cama y toallas en el alojamiento?<\/span>\n
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S\u00ed. El apartamento dispone de ropa de cama y toallas.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfCu\u00e1ndo se realiza la limpieza intermedia?<\/span>\n
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Para reservas superiores a 1 semana, la limpieza intermedia se realiza cada 7 d\u00edas.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfCu\u00e1l es la direcci\u00f3n exacta de su finca?<\/span>\n
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C \/ La Recontra 2, UGA 35570, Yaiza<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfTienen pisos accesibles?<\/span>\n
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S\u00ed, nuestro piso n\u00ba 7 con el nombre tem\u00e1tico: \u00abLa singularidad de la naturaleza\u00bb.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

\n \n \n \u00bfLa piscina s\u00f3lo la utilizan los hu\u00e9spedes?<\/span>\n
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S\u00ed, nuestra piscina es de uso exclusivo para nuestros hu\u00e9spedes.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

FAQ \u00bfLos precios son por persona o por piso? Nuestro precio es por piso. \u00bfCu\u00e1l es el horario de entrada en la finca? Como utilizamos un sistema de cierre con llave, puede registrarse con nosotros las 24 horas del d\u00eda a partir de las 15.00. \u00bfCu\u00e1ndo se puede hacer el check-out? La salida tiene lugar […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-54673","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Lava Resorts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lavaresorts.com\/es\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Lava Resorts\" \/>\n<meta property=\"og:description\" content=\"FAQ \u00bfLos precios son por persona o por piso? Nuestro precio es por piso. \u00bfCu\u00e1l es el horario de entrada en la finca? 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