1. WHAT ARE COOKIES?

A cookie is a text file that a web server can save on your computer’s hard drive to store some type of information about you as a user. Cookies are used for various purposes such as storing data for future visits, to recognize the user and avoid requesting authentication again, to know which pages you visit, or to save your preferences in customizable areas …). Normally, websites use cookies to obtain statistical information about their web pages, and to analyze the behavior of their clients / users.

Cookies used for any of the following purposes are exempt from compliance with the obligations established in article 22.2 of the LSSI:

  • Allow only communication between the user’s computer and the network.
  • Strictly provide a service expressly requested by the user.

Thus, among the excepted cookies would be those whose purpose is:

  • “User input” cookies.
  • User authentication or identification cookies (session only). 
  • User security cookies
  • Media player session cookies. 
  • Session cookies to balance the load. 
  • Cookies for customizing the user interface. 
  • Certain add-on cookies (plug-in) to exchange social content

The specific uses we make of these technologies are described in the following sections.

2. TYPES OF COOKIES

Cookies can be classified according to the following criteria:

Depending on who installs the cookie, these can be: 

Own cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: These are those that are sent to the user’s terminal equipment either from a computer or domain managed by us or by a third party, but the information collected by the cookies is managed by a third party other than the owner of the website.

Depending on their conservation period , cookies can be:

Session cookies : These are those that last as long as the user is browsing the Web page and are deleted when browsing ends.

Persistent cookies: They are stored in the user’s terminal, for a longer time, thus facilitating the control of the chosen preferences without having to repeat certain parameters each time the website is visited.

Depending on their purpose, cookies can be:

Technical cookies: Technical cookies are those essential and strictly necessary for the proper functioning of a website and the use of the various options and services it offers. For example, session maintenance, those that allow the use of security elements, share content with social networks, etc.

Personalization cookies: They allow the user to choose or personalize characteristics of the Web page such as language, regional configuration or browser type.

Analytical cookies: These are those used by the Web portals, to create navigation profiles and to be able to know the preferences of the users in order to improve the offer of products and services. They allow you to control geographic areas of greatest interest to a user, the information on the most widely accepted website, etc.

Advertising / advertising cookies: are those that store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

3. COOKIES USED ON OUR WEBSITE

www.lavaresorts.com uses the following types of cookies on the web: 

Technical cookies

They allow the user to browse the Web, remember their passwords and use features such as the shopping cart.

Personalization cookies

They allow to know the user’s preferences: language, products visited … 

Analysis cookies

We use Google Analytics cookies to quantify the number of users who visit the Web. These cookies allow us to measure and analyze the way in which users browse the Web. This information allows LAVA RESORTS, SL to continuously improve its services and the experience of the users of the Web. For more information, you can consult the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage .

Advertising and behavioral advertising cookies

These cookies are used to show relevant advertisements for users based on their use of our website. In addition, they limit the number of times each user views an ad and help LAVA RESORTS, SL to measure the effectiveness of its advertising campaigns. When browsing the Web, the user agrees to install this type of cookies on his device and make inquiries when the user visits the LAVA RESORTS, SL Web in the future. 

Cookies installed on our web domain: 

Name of the cookiePurposeOwn / third partyDurationWhen is it installed?
complianz_policy_idTechnically and strictly necessary that stores the acceptance of the installation of cookies.Own1 yearWhen the website is accessed
cmplz_marketingTechnically and strictly necessary that stores the acceptance of the installation of cookies.Own1 yearWhen cookies are accepted
cmplz_statsTechnically and strictly necessary that stores the acceptance of the installation of cookies.Own1 yearWhen cookies are accepted
complianz_consent_statusTechnically and strictly necessary that stores the acceptance of the installation of cookies.Own1 yearWhen cookies are accepted
_gaGOOGLE Analytics analytical cookie that is used to distinguish users Third parties2 yearsWhen cookies are accepted
_galiGOOGLE analytical cookie that is used to know which links on the page have been visited on the webThird parties1 minuteWhen cookies are accepted
_gidGOOGLE Analytics analytical cookie that is used to distinguish usersThird parties24 hoursWhen cookies are accepted
_gatGOOGLE Analytics analytical cookie that is used to limit the percentage of requestsThird parties1 minuteWhen cookies are accepted

This website, like most websites, includes functionalities provided by third parties.

Our website is a living website and new designs or third-party services can be included. This may occasionally modify the cookie settings and that cookies not detailed in detail appear in this policy. 

The third-party cookies used on our website installed by third-party domains are the following:

HeadlineNameWhen is it installed?Description DurationMore information
google.com__gaWhen cookies are acceptedGoogle Analytics used to distinguish users2 yearsClick here
google.com_galiWhen cookies are acceptedGOOGLE analytical cookie that is used to know which links on the page have been visited on the web1 minute Click here
google.com_gidWhen cookies are acceptedGOOGLE Analytics analytical cookie that is used to distinguish users24 hoursClick here
google.com_gatWhen cookies are acceptedGOOGLE Analytics analytical cookie that is used to limit the percentage of requests1 minuteClick here

Our site does not control the cookies used by these third parties. For more information about cookies from social networks or other third-party websites, we advise you to review your own cookie policies.

4. INFORMATION AND OBTAINING CONSENT FOR INSTALLATION

www.lavaresorts.com will try at all times to establish adequate mechanisms to obtain the consent of the User for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that by accepting them they give their consent for the installation of cookies. 

5. HOW CAN I PREVENT THE INSTALLATION OF COOKIES?

The user can reject the installation of all those cookies, according to his preferences, except those that he expressly authorizes or those that are technical and must be installed to guarantee the correct functioning of the web page, indicating those that he wishes to install or reject in the pop-up or window of acceptance of cookies that appears when entering the home. However, there are other ways to prevent cookies from being installed on your computer, as we indicate below.

The user can configure his browser to accept, or not, the cookies he receives or for the browser to notify him when a server wants to save a cookie. If some technical cookies are disabled, the correct functioning of some of the web utilities is not guaranteed. 

The user may exclude the storage of Google Analytics “analytical and advertising” cookies on his terminal through the exclusion systems provided by Google Analytics.

Below, we also provide you with some examples of how to disable cookies:

  1. By configuring the browser itself:
  2. Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
  3. Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
  4. Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES . 
  5. Chrome: https://support.google.com/accounts/answer/61416?hl=es .
  6. Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html

To expand this information, go to the page of the Spanish Agency for Data Protection that helps to configure privacy in social networks, browsers and mobile operating systems. More information.

  • Through third-party tools:

There are third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation, for example:

http://www.ghostery.com

http://www.youronlinechoices.com/es/

In any case, the user can allow or block cookies, as well as delete their browsing data (including cookies) from the browser they use. Consult the options and instructions offered by your browser for this. Keep in mind that, if you accept third-party cookies, you must delete them from the browser options.

6. LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites that do not belong to our entity, we will not be responsible for the privacy policies of said websites or the cookies that they may store on the user’s computer.

7. HOW DO WE COLLECT AND USE IP ADDRESSES?

The Web servers will be able to automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequent processing of the data in order to know if you have given your consent for the installation of cookies, perform only statistical measurements that allow knowing the number of visits made to the Web, the order of visits, the access point , etc.

8. UPDATING OUR COOKIES POLICY

This policy is periodically reviewed to ensure its validity, so it may be modified. We recommend that you visit the page regularly where we will inform you of any updates in this regard.

Date: June 24, 2021

Version: V.1.0